# Terms of Service ## 1. Introduction Welcome to Hexbit Powered by Lemon! These Terms of Service ("Terms") govern your use of the Hexbit platform, including all related websites, mobile applications, and services provided by Hexbit ("we," "our," or "us"). By accessing or using Hexbit, you agree to comply with these Terms. *** ## 2. **Eligibility & Account Registration** To use Hexbit’s services, you must: * Be at least 18 years old or the legal age in your jurisdiction. * Not be located in or a resident of a restricted country (as defined in our Compliance Policy). * Complete our **Know Your Customer (KYC)** or **Know Your Business (KYB)** verification process. * Ensure that the information provided during registration is accurate and up to date. We reserve the right to suspend or terminate accounts that do not meet these requirements. *** ## 3. **Services Provided** Hexbit is a **multi-chain RWA (Real World Asset) exchange** and financial services platform that enables users to: * Trade cryptocurrencies, tokenized assets, and RWA-backed assets. * Deposit and withdraw fiat currencies (e.g., USD, EUR) in compliance with VASP regulations. * Utilize secure custodial and non-custodial wallet services. Additional services, including staking, OTC trading, and institutional liquidity solutions, may be provided. *** ## 4. **Compliance & Regulatory Requirements** Hexbit operates under **VASP (Virtual Asset Service Provider) licenses** in multiple jurisdictions, including the **EU**. * **KYC/KYB Verification:** All users must complete identity verification in accordance with AML laws. * **Transaction Monitoring:** We monitor transactions to prevent illicit activities, including money laundering and terrorism financing. * **Sanctions & Restrictions:** Users from OFAC-sanctioned countries or high-risk jurisdictions are prohibited from using Hexbit’s services. *** ## 5. **Deposits & Withdrawals** * **Supported Currencies:** Hexbit supports deposits and withdrawals in both fiat (USD, EUR) and digital assets. * **Processing Times:** Deposit and withdrawal times vary depending on the method and verification level (e.g., T+0, T+1). * **Fees:** Applicable fees are transparently displayed before each transaction. *** ## 6. **Trading Rules** * Orders must comply with Hexbit’s **Exchange Trading Rules** (available separately). * **Market Manipulation:** Activities such as wash trading, spoofing, and front-running are strictly prohibited. * **Leverage & Margin Trading:** Hexbit may offer leveraged trading in compliance with applicable regulations. *** ## 7. **Security Measures** * **Two-Factor Authentication (2FA)** is required for account access. * **Cold & Hot Wallets:** Hexbit adopts [Safeheron](https://safeheron.com/) MPC (Multi-Party Computation) for secure custody of digital assets. * **Withdrawal Protection:** Certain withdrawals may require additional verification (e.g., SMS/email confirmation). *** ## 8. **Risk Disclosure** Trading cryptocurrencies and RWAs involves significant risks, including market volatility and liquidity risks. Hexbit does not provide financial or investment advice. *** ## 9. **Termination & Account Suspension** Hexbit reserves the right to **suspend, restrict, or terminate** accounts that: * Violate these Terms or compliance policies. * Engage in fraudulent or suspicious activities. * Are flagged for regulatory non-compliance. Users may request account closure, subject to outstanding obligations being settled.
10. #### **Governing Law & Dispute Resolution** These Terms are governed by the laws of Poland. Any disputes shall be resolved through arbitration in GRUDZIĄDZ, in accordance with applicable laws.
11. #### **Updates to These Terms** We may update these Terms periodically. Users will be notified of significant changes, and continued use of Hexbit constitutes acceptance of the revised Terms.
12. #### **Contact Information** For any questions regarding these Terms, please contact us at ****. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://hexbit.gitbook.io/hexbit-docs/terms-of-service.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.